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Privacy policy

Malviya Factual Communication is a digital PR agency with its registered office at 328, Orbit Mall, AB Road, PU-4, Indore, Madhya Pradesh, 452010. We respect your privacy and are committed to protecting your personal data. In this privacy notice, we describe how and why we might collect, store, use, and/or share your information when you use our services, such as when you:


  • Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you are not satisfied with our privacy policy, you are free to exit the website. If you still have any questions or concerns, please contact us at

  •  What personal information do we collect?

When you visit, use, or navigate our service, we may collect personal information depending on how you interact with us and the services, and the choices you make. The personal information we collect may include the following:

  1. Your name
  2. Phone numbers
  3. Email addresses
  4. Billing Adresses
  5. Your business needs
  6. Your carrier needs


  • Do we process any sensitive personal information?

We do not process any sensitive personal information.


  • Do we receive any information from third parties?

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may receive information from public databases, marketing partners, affiliate programmes, data providers,  social media platforms, Facebook and WhatsApp groups, and other outside sources. This information includes mailing addresses, job titles, email addresses, phone numbers, social media profiles, and social media URLs . If you interact with  us on social media platforms using your social media account (e.g., Facebook or Twitter), we will receive personal information about you, such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.


  • How do we process your information? 

We process your information to provide, improve, and administer our services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent, but only when we have a valid legal reason to do so.

 We process your personal information for a variety of reasons, depending on how you interact with our services, including:

  1. To deliver and facilitate the delivery of services to the user: We may process your information to provide you with the requested service.
  2. To fulfill and manage your orders: We may process your information to fulfill and manage your orders, payments, and returns.
  3. To evaluate and improve our services, marketing, and your experience: We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our services, marketing, and your experience.

  • When and with whom do we share your personal information?

We may use your personal information for our own business purposes; this is not considered to be the sale of your personal information. We will not sell or share your personal information in the future with website visitors, users, or other consumers.  We may share your information in specific situations and with specific third parties. We may need to share your personal information in the following situations:

  1. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  2. Affiliates: We may share your information with our affiliates, in which case we ensure to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under control with us.
  3. Business Partners: We may share your information with our business partners to offer you certain products, services, and promotions.
  • How do we keep your information safe?

We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, access, steal, or modify your information.  Although we will do our best to protect your personal information, the transmission of personal information to and from our services is at your own risk. You should only access the services in a secure environment.

  • How do you exercise your rights? 

The easiest way to exercise your rights is by submitting a request to us at . We will consider and act upon any request in accordance with applicable data protection laws.

  • How long do we keep your information?

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice. No purpose in this notice will require us to keep your personal information for longer than 90 days. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible ( for example, because your personal information has been stored in backups),  we will securely store your personal information and isolate it from any further processing until deletion is possible.

DO-NOT- TRACK FEATURES: Most web browsers and some mobile operating systems and mobile applications include a DO-NOT-TRACK feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

  • How can you review, update, or delete the data we collect from you?

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at

  • How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at  or contact us by post at:

Malviya Factual Communication
328, 3rd Floor, Orbit Mall,
AB Road, PU-4, Indore,
Madhya Pradesh, 452010

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